WhatsApp AI Agents: Automate Customer Support, Follow-ups and Contact Capture
AI agents trained on your business, in your tone of voice. They answer instantly, follow up on quiet conversations, save every contact — and hand the sensitive stuff to your team. You stay in control: they only reply on the numbers you assign.
How it works
Live in minutes, smarter every week
Setup takes a few minutes — describe your business, add FAQs, and assign a WhatsApp number. You can refine everything later.
What your agent can do
A full team member, not a chatbot
From answering FAQs to chasing quiet leads and pulling live data from your own systems — every capability, built in.
Automatic Follow-ups
Conversations go quiet — sales don't have to. Your agent re-engages customers intelligently, recovering missed opportunities even when your team is offline.
- Built-in playbooks: abandoned chats, promises made, reminders due
- Custom situations with your own instructions
- Up to 3 attempts, smartly spaced in the customer's local time
- Approved templates reach customers even after WhatsApp's 24-hour window
Live Data Sources
Static answers only go so far. Connect your own APIs, CRM or database and your agent answers with real-time data — account balances, booking status, delivery windows, anything your systems know.
- Secure HTTPS calls with your own auth headers
- Test and verify every source before it goes live
- Health score and request log for every data source
- GET and POST, dynamic parameters, timeouts you control
- Core knowledge and FAQs, written once, answered forever
- Five tones of voice to match your brand
- A fallback script that hands tricky questions to your team
- Names and details captured from natural conversation
- New contacts placed straight into the segment you choose
- Tagged from your approved tag list, ready for campaigns
- Images, videos, audio and documents, organised in folders
- Per-file descriptions so the agent knows when to share what
- Assign whole folders or individual files per agent
- Live order lookups with tracking links and delivery status
- Product availability and pricing straight from your catalog
- Per-agent access control — you decide which agents see your store
Why Bahasha
Powerful for customers, safe for your business
Never miss a customer again
Put your WhatsApp on autopilot
Your first agent takes minutes to train — and it never sleeps, never forgets a follow-up, and never loses a contact.