How to Connect Your WhatsApp Business Account via Meta

So you’ve just signed up for Bahasha—congrats and welcome! 🎉 You're moments away from launching powerful WhatsApp Broadcast Campaigns, training smart AI chat assistants, and automating communication with your customers at scale.

But before any of that can happen, you’ll need to complete one important step:

Connect your WhatsApp Business Account using Meta’s Embedded Signup flow.

Let’s walk through what that process looks like inside Bahasha and what to expect along the way.

Step 1: Connect Your WhatsApp Account

As soon as you log into Bahasha for the first time, you’ll see this screen prompting you to get started:

Bahasha Dashboard for a newly created Account

Bahasha integrates directly with Meta’s Embedded Signup experience—powered by Facebook Login for Business. When you click the blue "Setup WhatsApp Account" button, the flow begins in a seamless pop-up window or a new tab.

Before clicking, make sure you have:

• ✅ A phone number not already in use with any WhatsApp app.

• ✅ Access to your Facebook account.

Step 2: The Embedded Signup Flow Begins

Here’s what happens next when the embedded window appears:

• Authenticate with Facebook

You’ll be prompted to log in with your Facebook. This step is used to verify your identity and begin associating your WhatsApp Business account with Bahasha. Click "Continue as ..."

• Grant Permissions to Bahasha

After logging in, you’ll be asked to grant Bahasha access to your WhatsApp assets. This includes permissions needed for you to:

• Send messages through Bahasha

• Manage WhatsApp templates

• Access message delivery reports

Click "Get Started"

• Create or Select Your Business Portfolio

Next, Meta will ask you to either:

• Choose an existing business portfolio (from your Meta Business Manager), or

• Create a new business account if you don’t have one yet.

• Set Up or Choose a WhatsApp Business Account (WABA)

Now it’s time to:

• Select an existing WABA, or

• Create a new one from scratch

You’ll be prompted to:

• Enter a display name (what users will see in WhatsApp instead of your number)

• Choose a business category

• Confirm your business timezone and details (you may need to expand more options to see this)

• Enter and Verify Your Phone Number

You’ll then:

• Add the business phone number you want to use for WhatsApp

• Receive a 6-digit verification code via SMS or voice call

• Enter the code to complete verification

🔐 Important: The number must not be actively registered on WhatsApp, WhatsApp Business, or WhatsApp Web.

• Add a Payment Method

At the end of the signup flow, Meta may prompt you with a green button to “Add Payment Method.” While this step is optional during the initial setup, we strongly recommend doing it right away for a smooth Bahasha experience.

If you skip it for now, you can still add a payment method later via your Meta Business Manager. Check related Article below.

💳 WhatsApp messaging costs are billed through Meta, and connecting a valid payment method is required to send messages via Bahasha.

About Bahasha Billing (We’ve Got You Covered Too)

While Meta charges you for message delivery, Bahasha also operates its own billing system for platform services like AI assistants, advanced features, and campaign tools.

Your wallet balance and transaction history are all visible inside Bahasha, right in your team dashboard. Check out our pricing here

Step 3: You're All Set!

Once you’ve completed the flow and granted access, Bahasha will finalize the connection and redirect you back to the dashboard. From here, you can:

• ✉️ Send bulk WhatsApp messages

• 🧠 Train AI Chat Assistants

• 🗂️ Import and manage contacts

• 📄 Design message templates that drive engagement

📞 Need Help?

If anything's unclear or if you'd like assistance with the Meta setup, you can:

• Send us an email at [email protected]

• Or “Schedule a Demo” with our team for guided onboarding

Welcome to Bahasha—let’s start messaging !